Development

Recommendations for the Simplification of Procedures related to the Import/ Export and Re-Export of Merchandise (ARLA)

2003 - DEVS/k03/1

The principles of preparing and implementing the budget for municipalities subject to the Public Accounting Law

2003 - DEVLM/03/1

Administrative decentralization and local development

2003 - DEVLM/03/2

Citizen's charter regarding the environment

2003 - DEVA/j03/1 - Antoine Messara - Hind Jubran - Abdo Al-Qai - May Jordi - Fadia Kiwan

The citizen 'charter for education

2003 - DEVA/j03/2 - Antoine Messarra - Ramzi Salameh - Salam Younis - Abdel Wahab Shmaytili - Joseph Abi Rashid

 

Citizen health charter

2003 - DEVA/j03/3 - Antoine Messara - Antoine Romanos - Aziz Jehshan - Kamel Muhanna - Elie Mikhael - Bernard Jerbaqa

Available in English: Performance Improvement Planning in the Public Sector - The Manual (ARLA)

2002 - DEVA/b02/2 - Martin De Graaf – Hanine Salem

Introduction Why Performance Improvement Step 1: Getting Organized for PIP Step 2: Developing the Mission Statement Step 3: Defining the Organization’s Key Tasks Step 4: Determining Key Competence for the Organization Step 5: Selection of the Unit or Function for Further Analysis and Action Planning Step 6: Determining Key Tasks and Key Competence at Unit Level Step 7: Defining the Goals at the...